FAQ

Q   Do you accept custom orders?
A At this time, we are not available for any customized designs. Please sign up for our newsletter to learn about new products and updates.

 

Q    Do you accept wholesale orders?
A    Yes, we offer wholesale pricing for some of our products. Please contact us at info@ThumbsPets.com for more information.

 

Q   Why did my products arrive in individual packages?
A    We distribute some of our products from different warehouses, so you may receive the products you ordered individually.

 

Q    Do you really offer free shipping for all products ordered within the US?
A    Yes, we do! For all orders over $75.  Sign up for our newsletter to receive additional discounts and updates.